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Notes On Empowering Teams
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Here are some thoughts on what it takes to empower a team.

 

Notes

 
Judgment based on experience determines how much authority a team should have, but there are three helpful questions to guide decision-making.

Is the team prepared to accept its assigned responsibilities?  The team's level of ability and maturity determines is readiness to respond.  Thoroughly discuss what is expected and carefully monitor team progress.  Support the team with checks and balances.  Encourage autonomy as the team matures and gains needed skills. 

Is the team responsible for the right things?  Responsibility for production, without accountability for quality can lead a team to unwise decisions. 

Does the team have the support to develop?  It's tempting to step in and take over when teams falter.  Without the opportunities to learn from mistakes, teams will not develop.  Hold teams accountable, but be patient.

 

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